Privacy Policies | Terms and Conditions

Thank you for visiting Linen Harbour. This Privacy Policy describes how we collect, use, and share your information when you use our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect
  1. Personal Information:
    • When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  2. Non-Personal Information:
    • We may also collect information such as your IP address, browser type, and device information for analytical purposes.
How We Use Your Information
  1. Order Processing:
    • We use your personal information to process your orders, send order confirmations, and communicate with you about your purchase.
  2. Customer Support:
    • Your information helps us provide customer support services, including responding to your inquiries, addressing issues, and facilitating returns and exchanges.
  3. Marketing and Promotions:
    • With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out of these communications at any time.
  4. Analytics:
    • We use non-personal information for analytical purposes to improve our website, products, and services.
How We Share Your Information
  1. Service Providers:
    • We may share your personal information with third-party service providers to perform functions on our behalf, such as processing payments, shipping orders, and providing customer support.
  2. Legal Compliance:
    • We may disclose your information if required by law or in response to a court order or government request.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Choices
  1. Opt-Out:
    • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive or by contacting us directly.
  2. Access and Update:
    • You can access and update your personal information by logging into your account on our website.
Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website with the effective date.

Terms and Conditions

The information provided on this website is for general informational purposes only. While we strive to ensure the accuracy of product descriptions, colors, and specifications, variations may occur due to differences in display settings or manufacturing processes.

All products are subject to availability, and we reserve the right to update, modify, or discontinue any product or pricing without prior notice. We do not guarantee the availability of any specific product at any given time.

By purchasing from our website, you acknowledge and agree that the use of our products is at your sole discretion and risk. We are not liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of use, data, or profits, arising from the purchase, use, or inability to use our products, even if we have been advised of the possibility of such damages.

Our towels are designed for specific purposes, and improper use or failure to follow the care instructions provided on product labels may affect their performance or longevity. We disclaim any liability for damages or losses resulting from misuse, improper care, or unauthorized alterations to the products.

This website and its content, including but not limited to product images, descriptions, and pricing, are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that the website will be error-free or uninterrupted, or that any defects will be corrected promptly.

In no event shall our liability exceed the purchase price of the product in question.

By using this website, you agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of the website or purchase of our products. For any disputes, the governing law shall be the laws of the State of New South Wales and the Commonwealth of Australia.

For further assistance or inquiries, please Contact Us.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at contactus@linenharbour.com.au